Calm command for resilient technology operations.
VP of Security & Infrastructure at SSW. I modernize infrastructure, security, automation, and service delivery for systems that need to stay reliable under pressure.
years in technology operations
international offices supported
enterprise clients supported
Portuguese native · English fluent
Mission log
A professional timeline with the VP tenure deliberately hidden. The story is capability growth, not job-title arithmetic.
Computer Science path, infrastructure foundations, and early systems roles.
Built a bias for user trust, calm support, and service clarity before moving deeper into leadership.
New market, new operating context, same systems mindset.
Grew through infrastructure, security, automation, and executive operations leadership.
Leading resilient platforms, secure environments, automation, and a high-performing SysAdmin rhythm.
Capability gauges
Console-style signal strength — more executive than stars, more visual than a keyword cloud.
Operating principles
Protect the business
Security, backups, recovery paths, and platform guardrails that reduce operational anxiety.
Delight the users
Nubank-grade customer empathy applied to IT support, service delivery, and stakeholder communication.
Automate everything else
Use PowerShell, IaC, M365 automation, and pragmatic tooling to remove repetitive admin drag.
Case signal · Two-brains automation migration
From Control4 to Home Assistant at SSW: keep the old system running, connect the backbone first, migrate room/function-by-room/function, test, and preserve rollback paths. That is Kiki in one project: open systems, pragmatic risk management, and better visibility.
Outside work
PC gamer at heart. Aspiring CrossFitter.
The gamer layer is part of the interface language: loadouts, mission logs, stats, and calm HUD cues. CrossFit sits underneath as discipline, routine, and the willingness to keep leveling up.